Job Title: Global Account Manager
Reporting To: Chief Sales Officer
Start Date: When the right candidate is ready!
Work Location: Wokingham, UK
Why Nebula
Nebula Global Services is a channel-only IT services provider with a bold mission: to become the world’s first Customer Success-Obsessed global services organisation. With accelerating demand and a substantial global services pipeline, we’re expanding our team with a Global Account Manager who’s hungry to learn fast, make an impact, and grow.
The Opportunity
This is a career-defining role for a rising star, and we’re looking for a world class desire & attitude. You’ll partner with the CSO & three high-performing Account Directors while developing your own territory of channel customers. Expect genuine ownership: you’ll run opportunities end-to-end, keep momentum across various deals, and help deliver a flawless “one Nebula” experience for global clients.
What you’ll do
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- Inside Sales Account Management for three high performing Account Directors across strategic customers, proposal creation, Managed Service development activities, meeting scheduling, follow-ups, action tracking and closure. (Includes regular time on customer site.)
- Own opportunity orchestration Qualify, progress and coordinate selected opportunities and workstreams from first conversation to signature.
- Keep our CRM impeccable Accurate data, forecasts and commentary the team can rely on.
- Create outcome based proposals & quotes Complete, clear solutions that set delivery up for a world-class outcome.
- Weekly cadence Pipeline planning, action chasing, and booking high-quality meetings with the right stakeholders to present new services.
- Drive customer growth Execute against account strategies; focus on value creation, expansion and retention.
- Surface insight early Spot relationship openings, cross-sell triggers and renewal risks before they become issues.
- Collaborate brilliantly with sales, operations, technical and finance to deliver a seamless Nebula experience.
- Marketing collaboration – reporting on-going revenue growth from ‘early engagement’ MQL to SQL companies. Feedback into marketing to highlight any relevant documentation / media to support the management and enhanced customer experience of existing accounts.
What you’ll bring
- World Class desire & attitude!
- 2+ years selling and reliably supporting sales owners, with strong relationship and negotiation skills and a track record against Gross Margin targets.
- Channel IT Service experience advantageous but not a pre-requisite.
- Managed Services focus Ability to learn and understand value of annuity services that generate reoccurring revenues
- Customer plan discipline Able to maintain plans that maximise value for customers and Nebula.
- Positive, proactive mindset Question the norm, think creatively, be entrepreneurial.
- Executive presence Build rapport quickly; represent Nebula’s values in every interaction.
- True team player Open collaboration, respectful challenge, integrity when views differ.
- Ownership & quality Factually accurate meetings, documents and orders; “right first time” focus.
- Organisation Daily/weekly discipline to hit monthly GM targets and keep initiatives moving forward.
- Industry curiosity Stay sharp on news, technologies, services, awards and certifications to strengthen yours & Nebula’s value story.
- Hands-on support Happy to roll up sleeves to help the wider team deliver a world class experience for customers.
- Constructive problem-solving Assertive, diplomatic, accountable.
What’s in it for you
- Uncapped, industry-leading commission & Bonus The more you achieve, the more you earn.
- Inclusive, positive culture where great work gets noticed and rewarded.
- Exclusive global travel opportunities. Annual Nebula company kick-off event, travel opportunity to Nebula offices in Singapore, India & Tampa
- Gold Member of SIA (Service Industry Association)
- Monthly recognition awards for living our Nebula STAR values.
How you’ll work
This is a UK-based role in our Wokingham office 5 days per week, with customer travel opportunity. You’ll work shoulder-to-shoulder with operations, technical and sales to strengthen relationships and accelerate execution, gaining global exposure and growing your career in a fast-moving, supportive, high-reward environment.
Ready for your career defining role?
Please share your details and attach your CV in the form below.