+44 118 467 5580 hello@nebulaglobalservices.com

The team at Nebula is still riding high from the incredible honour of winning this prestigious award last year. We’re deeply grateful to the CRN judges for recognising the strides we’ve made as a business.

That said, we know that coming back the following year with a new submission is no small task. Honestly, we debated long and hard about whether to enter again. Why? Because we didn’t want to show up unless we had something truly meaningful to share.

After reflecting on the past 12 months, we realised something important: we haven’t just maintained our momentum—we’ve accelerated it. We’ve grown, adapted, and delivered in a rapidly evolving market. And we believe what we’ve achieved is not only worth sharing—it’s worth celebrating.

We’re proud of what we’re building, and we hope this is showcased when you read through our submission.

Company Milestones

270%

increase in vendor services

185%

increase in Managed Services

70%

increase in gross margin

260k+

social value from community and outreach programs

90

Net Promoter score

33

Tonnes of carbon removal from Nebula events

Marques Of Distinction

In response to helping partners win more business, Nebula has added key industry certifications to their portfolio. As the market evolves, recognising our role in the value chain, we’re committed to innovating and equipping partners with the tools needed for future growth.

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Verkada Premier Partner

Cyber Essentials

Cyber Essentials

ISO 27001

ISO 27001

Customer Satisfaction: Net Promoter Score

At Nebula, customer success drives everything we do. That’s why our ongoing Net Promoter Score (NPS) program dives deep into every aspect of customer engagement. Since launching in 2024, we’ve proudly achieved an outstanding NPS of 90—more than double the IT services industry average of 42.

90 NPS (2)

Nebula introduce Remote Managed Services
in response to changing market With rising living wages, increased National Insurance and Pension contributions, and ongoing currency fluctuations, channel firms are facing growing pressure to control operational costs without compromising service quality. To help navigate these challenges, Nebula has introduced a comprehensive suite of Remote Managed Services, carefully designed to ease the burden and support a seamless customer experience. Pay-as-you-go commercial model 50% opportunity conversion rate 40% reduction of partners operational costs 60 days to bring service to market Ms lightbulb gear solid (1) arrows retweet solid chart line down solid hourglass half regular

Customer Case Study

Nebula deploys Starlink satellite solution to global maritime vessels

On behalf of their UK-based Reseller Clarus Networks, Nebula successfully deployed high-speed, reliable connectivity for two commercial vessels docked in Santa Cruz de Tenerife.
With crew welfare, operational efficiency, and real-time data access becoming mission-critical, Nebula delivered a modern Starlink satellite internet solution designed to meet today’s maritime demands—ensuring faster speeds, lower costs, and a vastly improved onboard experience.clarus netwoks logo (1)

Starlink (5)

It was imperative that we sourced a Starlink service partner who we could trust, both from their technical competence and ability to simply get the job done in the short time window we had. Nebula absolutely delivered on both fronts, as a result, it has positioned us with our end client, as their partner of choice for similar deployments in the future.

Hayley Pearce

Hayley Pearce, Project Operations Manager

Rapid on-site installation

Within 48hrs dual Starlink high-performance terminals were installed on each vessel.

Mobilisation of dedicated team

Specialist Starlink engineers deployed to ensure seamless migration.

Reduced operational overheads

Cost savings compared to legacy VSAT services, with enhanced quality and reliability.

Vendor partnership: Verkada One London

As a strategic Verkada Premier Services Partner, Nebula were selected to attend the inaugural Verkada One UK event. This demonstrated the strategic importance Verkada place on Nebula as part of their UK Go-To-Market proposition.

As part of our commitment to carbon offset all travel associated with Nebula-related events, we removed 16 Tonnes of carbon through an Afforestation project.

350+

event attendees

47

qualified sales leads

£184k

invoiced revenue (and growing)

70k+

miles travelled by event delegates

16 Tonnes

carbon removed to offset travel

120

Surveys & Installation visits in the first 3 months

Nebula’s presence and commitment at our inaugural VerkadaOne London event ensured that a crucial part of our value proposition to both partners and customers—seamless deployments—was successfully met. We had complete confidence in Nebula because they have a proven track record of executing effectively in these event environments, thanks to the right people, the right message, and innovative strategies for brand growth.

Ben Watkin (1)

Ben Watkin, Director EMEA Channel, Verkada

Driving profitability through
social impact

Nebula’s ESG Unwrapped shares free, actionable insights on sustainability and social value. The latest edition, Driving Profitability Through Social Impact, explores how social value boosts business success—featuring firsthand stories from industry leaders in the inspiring ‘Net Heroes’ spotlight section.

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400+ report downloads

30% social media engagement rate

5 exclusive interviews

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+ Read More
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+ Lyndsey Charlton, CTIO at Daisy Communications
2
+ Helen Curtis and Jo Dunkley, Co-founders, Coterie
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+ Zoe Chatley, founder, The Channel Recruiter
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+ Yvonne Matzk, CEO and founder, The Channel Community
4
+ Kelly White, Chief People Officer, Natilik

Judge’s Commended at the CRN Sustainability in Tech Awards

Nebula continues to advance a transparent, evolving ESG strategy that benefits people, planet, and partners. Recognition from top sustainability leaders on the CRN SIT judging panel fuels our passion to innovate and accelerate meaningful, measurable ESG progress across the business.

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Channel Influencers 

Nebula proudly looks to amplify diverse voices through our recently launched Channel Influencers Initiative, celebrating 25 emerging and established changemakers shaping our industry. This initiative reflects our deep commitment to community—empowering individuals who are driving progress, connection, and lasting impact across the tech channel community.

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25

Channel influencers profiled

700+

Reports
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5

In-depth video interviews

Dr. Colin Williams
CTO, Computacenter

Manpreet Kaur Bath
Sales & Commercial Strategist

Rebecca Monk
Chief People Officer, Softcat

Just watched the video on my lunch break, it’s absolutely brilliant, I thoroughly enjoyed watching it! Thanks once again for providing the platform and allowing me to be a part of the amazing work Nebula is doing!

Olly Jeffery

Business Development Manager at Westcoast

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Our Biggest Asset. Our People

At Nebula, we truly believe our greatest strength lies in our people. That’s why we’re deeply committed to creating a safe, trusted space where our Nebula STARS feel valued, supported, and empowered to grow—both professionally and personally—every step of the way.

Nebula Stars Logo

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0% employee attrition

47% Female team members (5% increase on previous year and on track to achieve our 50:50 split by 2026)

Diverse age range of 21 - 78 across the team

Quarterly Nebula 'STAR' Awards

Hear from Nebula's latest STAR award winners

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+ What does it mean to Paige?
CRN Awards TC
+ What does it mean to Tracy?
Shweta Singh
+ What does it mean to Shweta?

Company Social Value

This year, we surpassed our financial social value target of £250k by £12,882—achieving 105%.

£262,882

Organisation Social Value

35 Days

Achieve a minimum of 30 days volunteering.

100%

Suppliers adherence to our Code of Conduct

72+

Employee hours spent volunteering

45

Hours of mentoring

£3300+

Donated to local communities

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