For Third-Party Maintainers (TPMs) looking to access specialist field-based or remote technical experts to supplement their own service proposition, Nebula is the strategic partner of choice to be aligned to.
Benefitting from a global network of 7,400+ technical specialists across 140+ countries, vendor & technology agnostic Nebula are perfectly positioned to deliver a turn-key solution focused on a clients’ business outcome.
Whether a TPM is looking to introduce new technologies into their service portfolio or implement a land and expand strategy into emerging markets, Nebula has the expertise and know-how to ensure the transition is a seamless one.
Unlike other channel service partners, such as resourcing providers and niche support firms, Nebula’s service is not only more comprehensive, but it also delivers a premium ‘customer success’ experience. This is achieved through a sophisticated service delivery operation that has ‘sustainability’ at its core, in terms of taking a source-local, source-responsible & source-ethical approach to service provision.
Third-party data centre and network maintenance is the independent market for data center and network maintenance, including servers, storage and network infrastructure equipment. Hardware TPMs are increasingly competing directly against at least one other TPM in 60% of TPM greenfield opportunities and 75% of TPM renewals.
As a result, TPMs have to find more innovative methods to differentiate themselves from the pack, in order to become more intrinsic to existing customers, and deliver a propelling proposition to lure prospective customers away from incumbent TPM service providers.
Smart-3rd-Party-Gartner-Market-Guide.pdf | smart3rdparty.com
For Global System Integrators (GSIs) who understand the importance of building an eco-system of trusted, best-of-breed global service partners who can deliver real value to their growing supply chain, Nebula is the perfect partner of choice.
For Managed Service Providers (MSPs) looking to streamline the provision of technology hardware across complex and siloed value chains, Nebula’s Managed Service is the solution for you.
For VARs & IT resellers who have identified the importance of attaching more service-based revenue to their existing technology portfolio, our Managed & Professional Services are your gateway to increased customer success. Our ‘channel-only’ non-compete, technology services elevate IT resellers’ strategic position across their customer base by delivering a supplementary suite of value-add technology services.
Designed for traditional, emerging, and disruptive VADs & Distributors who are looking to move up the value chain with their partners, our Professional and Managed Services are your perfect choice.
For sustainability conscious hardware vendors looking to supplement their service proposition with sustainable global technology services, Nebula’s managed & professional services are the choice for you.
For Cloud Service Providers (CSPs) looking to expand their service offering, through customer demand for a broader subscription-based provision of smart IoT devices and business-related technology hardware, our Managed Lifecycle Service is the option for you.