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Onsite WLAN Survey Service

Nebula’s comprehensive post-deployment Onsite Passive WLAN Survey is designed for customer sites with existing wireless infrastructure in place.

Professional Services | Onsite WLAN Survey Service

Part of the Nebulab Professional Services suite of channel-focused services, the Onsite Passive WLAN Survey utilises industry-standard wireless survey software and wireless interface cards to perform the survey.  Available in over 160 countries, this global premium service is scheduled and coordinated via the Nebula Project Management Office (PMO) in advance of the deployment to ensure seamless integration with the customer requirements.

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“Surveys can lead to a 30-50% improvement in signal quality by optimising the placement of access points and reducing interference.”

Why is a Wireless Site Survey needed? How does it help? (accessagility.com)

 

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Key drivers for Onsite WLAN Survey Service

Customer experience (CX)

A well planned WLAN enhances the CX delivering greater levels of satisfaction.

Optimal performance

Providing a reliable and fast connection increases user productivity.

Security

Identifying vulnerabilities and potential security threats.

Interference management

Mitigating sources of interference from wireless devices, physical obstructions and environmental factors.

Network coverage

Identifying dead zones to ensure consistent connectivity.

Future-proofing

Assist in planning of future upgrades to align with the company’s growth ambitions.

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Underpinned by Nebulab Professional Services

Onsite WLAN Survey Service requires the high standard of service excellence and technical competence associated with any network deployment.  This is why Nebulab Professional Services are the perfect accompaniment to delivering a comprehensive customer experience.  Built on strong ISO & best practice principles, the Nebulab Professional Service assures partners that their onsite support needs are in safe hands.

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“Conducting a site survey can enhance network security by up to 25%, as it helps identify and mitigate potential vulnerabilities.”

Why is a Wireless Site Survey needed? How does it help? (accessagility.com)

Benefits of the Nebulab Professional Service | Onsite Passive WLAN Survey Service

Global coverage across 160+ countries

Best-of-breed survey tools

Dedicated Project Management Office (PMO)

Experienced onsite field engineers

Comprehensive reporting and recommendations

Security-cleared resources

Download the Onsite WLAN Survey Service Description

FAQs

What does the pre-implementation planning call include?
  • Service review: Discuss the service description to ensure mutual understanding of goals, expectations, timelines, and scheduling.
  • Roles and responsibilities: Outline the roles and responsibilities of Nebula and customer resources.
  • Key contacts: Identify project managers/coordinators and key contacts.
  • Documentation requests: Request customerprovided site maps, CAD drawings, and wireless requirements.
  • Site and access requirements: Gather information on site access and health and safety requirements.
What are the responsibilities of the customer?
  • Site type clarification: confirm the type of site (e.g.,campus, warehouse, office, manufacturing, public services, retail).
  • Provide documentation: supply high-quality floor plans/site diagrams with scale, area size, access point models, and antennas.
  • Access and safety: ensure access to all survey areas, highlight health and safety requirements inform Nebula of site induction requirements, and provide site address and contact details.
  • Credentials and access: confirm all required credentials and access details for the Nebula field engineer.
  • Technical representative: assign a single point of contact (SPOC) with full authority to act on all aspects of the project.