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A popular choice amongst the Nebulab suite of services, our RaaS solution is designed for VARs, MSPs and Global System Integrators looking to access untapped opportunities within their end client base. Our RaaS experts help partners identify, bid and win opportunities with IT resourcing at their core. With access to a specialised team of sales support and technical resourcing, Nebula become the perfect extension to existing IT service teams looking for the flexibility to increase capacity for project demands or source specialist, bespoke skills.

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“About 75% of businesses utilising RaaS experience improved scalability, allowing them to adjust resources based on demand more effectively.”

Service productivity: a systematic review of a dispersed research area | Management Review Quarterly (springer.com)

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Key drivers for deploying a RaaS Solution

Minimise fixed overheads

Reduce costs associated with permanent resources such as salaries, overtime, holiday, sickness, IT equipment.

Scalability

RaaS enables businesses to scale their resource as demand requires.

Optimise budgets

Align with market trends by moving to an OPEX-based ‘as-a-Service’ model.

Unlock new revenue streams

Increase your up-sell / cross-sell win rate backed by greater technical and service competence.

Enhance customer experience (CX)

Extensive ecosystem of vetted, onboarded, trusted resources focus on business outcomes.

Risk Mitigation

The Nebulab RaaS model ensures risk is reduced with customer experience the paramount outcome.

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Underpinned by Nebulab RaaS Solution

With market trends shifting to ‘as-a-Service’ and OPEX solutions, Global Resource-as-a-Service looks to minimise fixed overheads and optimise budgets.  This is why Nebulab Global RaaS is the perfect accompaniment for channel firms looking to deliver a comprehensive customer experience to their end clients.  Built on an extensive network of technical specialists, the Nebulab RaaS Solution provides peace-of-mind when it comes to IT service resourcing.

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“Approximately 65% of businesses leveraging RaaS report enhanced service innovation capabilities, enabling them to bring new products and services to market faster.”

Service productivity: a systematic review of a dispersed research area | Management Review Quarterly (springer.com)

Benefits of the Nebulab RaaS Solution

Global coverage across 160+ countries

Faster time to market

Access to specialist technical talent

Accredited engineers

Comprehensive network of 7,000+ specialists

Flex with customer demand

Download the Global Resource-as-a-Service (RaaS) Service Description

FAQs

Contract resource obligations
  • The Contract Resource will be engaged by the Employment Business to perform services as detailed in an assignment schedule.
  • The Contract Resource shall be permitted to exercise reasonable autonomy in the method of performance of the Assignment but shall be required to comply with such reasonable policies and procedures advised by the Client as are applicable to an independent contractor.
  • The Employment Business confirms that the Contract Resource will be contractually required to exercise all due care, diligence, and professional skill in the performance of the Assignment.
  • If the Client reasonably considers the Contract Resource’s performance of the Assignment to be unsatisfactory, then the Client may request in writing the replacement or termination of the unsatisfactory Contract Resource without the need to provide the notice period of 30 days.
  • The Client will be liable to pay for all Fees incurred prior to any assignment termination.
  • To exercise its rights under this clause, the Client must provide Nebula with written confirmation detailing the specific circumstances which constitute the reasonable grounds for the Client’s dissatisfaction.
  • Nebula’s removal of the Contract Resource in response to the Client’s request shall not, in itself, constitute an acceptance or admission that the Client’s grounds are reasonable.